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🙋🏾♀️ Hey there and welcome! I’m Angeli, a multi skilled virtual assistant based in the Philippines. With 2 years experience as customer service representative, I thrive in a fast paced environment. My passion lies in providing assistance and satisfaction to my clients and to the customers.
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https://youtu.be/VeB7Jzz4Cew
🌈 About Me
I'm a creative thinker, a problem solver, and an avid learner, always exploring new trends and techniques in improving processes and workflows. When I'm not pushing my limits, you can find me with a book, capturing the sceneries of the world beyond the pages.
💼 Experience
Pharmacy Assistant - Bethany Hospital - Jan 2020 to Jan 2021
- Greeted customers and responded to questions with friendly,
knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean
pharmacy environment for optimal workflow
Customer Service Representative - TaskUs Outsourcing Philippines Inc. - Jan 2024 to March 2025
- Handled customer inquiries and suggestions courteously and
professionally.
- Resolved customer complaints with empathy, resulting in increased
loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and
escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining
professionalism under pressure while resolving disputes or conflicts.
🎓 Education
Bachelor of Science in Pharmacy - CICOSAT Colleges 2019
📜 My Certifications
